Where are you based /
located?
Atom Apparel is proudly located in Auckland, New Zealand.
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Your name mentions Atom,
are my clothes going to be dangerous or radioactive?
Although our name does mention the word atom, you can rest assured
your clothes are all completely safe and do not contain radiation or any
other dangerous nuclear material.
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What if I have an idea for
a t-shirt etc?
Great! Send it to us, if we like your idea and decide to add this to our
catalog you will get the first t-shirt produced with your design for
half the usual price.
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Can you print on customer
provided items?
Yes not a problem, we do this all the time, you can send us any items of
apparel you like we can print either our designs or your designs on this
then return post back to you.
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This is one of the nicest
websites I have ever seen, who developed this?
Our website was mostly created in-house by our graphic designers also
utilizing the help of Area51 Productions, an Auckland based creative
company. Enquiries about the design of this
site can be directed to sales@atomapparel.co.nz.
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Why is there only limited
contact information on this site?
On our previous website we had a great deal of contact information
including phone extensions and email addresses for the entire staff,
this resulted in a stupid amount of junk email and tele-marketing calls
which waste our time and in turn end up wasting your time. So as an
experiment we have changed our email addresses and phone numbers and are
only releasing this information to our customers or potential customers
rather than posting it on the website for everyone to collect and abuse.
Contact Us if you
wish to get in touch.
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I have a requirement that
is not listed on your website, can you still help?
We sure can! We are always looking for new fields, ideas or products to
manufacture or help our customers with, so drop us a line if you fall into
this category and we will be happy to help.
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I want to buy a t-shirt as
a gift, can you wrap and send directly to them?
Yes for sure, just let us know your exact requirements and we will be
more than happy to help.
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What equipment do you use?
A better question probably would have been "what equipment don't you
use". We have a vast range of different, high end, equipment that we use
depending on our customers requirements. From high end plotters,
scanners and printers right through to doming, pressing and
screen-printing setups. We generally try to stay loyal to Graphtec
and Gerber for printing as well as Hix for our production presses.
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What about graphic design?
Our head designer has vast experience all the way from film and video
production right the way to web design, sign writing and clothing
design. His portfolio of creative work is quite simply stunning and we are
confident we can cater for almost all our clients creative requirements.
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Do you ship
internationally?
Yes we on occasion ship to Australia, USA and England. This of course
needs to be discussed with the client first. If you have any
requirements for international shipping please let us know.
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What about stickers,
signs, banners and domed badges?
These are not a problem, our partner company
MySticker.co.nz can offer all
of these services either directly to you or we can organize these for
you at a greatly discounted price. Please let us know if you have any
requirements for these and we will help you to get the info you require.
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I have a logo or design of
my own that I want printed, can you do this?
Yes for sure! We need your graphic or logo in fairly high resolution
to ensure a nice clean cut. We prefer vector artwork where possible,
but our designer can work with you to convert your graphic, logo or idea
into a suitable graphic format.
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Why don't you charge a
setup cost for most your custom items?
Because we hate setup costs, they are unfair, a nuisance and generally
annoy our customers. We scrapped these a long time ago and don't intend
bringing them back anytime in the near future. If you insist on
paying a setup cost we are quite happy to charge you one, but that's up
to you.
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I don't like or wear
t-shirts or clothing, so what can you offer me?
No worries either with this one, we can print any of our designs as an
Airbrush Tattoo or sticker which you can apply directly to you skin,
removing the need to wear clothes but still allowing you to proudly
display your favorite design.
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What are the terms and
conditions or using this website and trading with you?
Our terms and conditions can be found here.
By using this website or placing orders with Atom Apparel you agree that
you have read and understand all our terms and conditions. These
are all standard stuff and nothing to be worried or concerned about.
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